Shipping policy
Shipping Policy
At FreedomForge, all products are custom printed on demand through our production partner. We work hard to get your order to you as quickly as possible while maintaining high quality.
Production Time Most orders are produced within 3–7 business days after your order is placed and payment is confirmed. During peak periods (such as holidays or high-volume sales), production may take longer.
Shipping Time Once your order has been produced, it is handed off to the shipping carrier. Shipping times within the United States are typically 3–10 business days, depending on the shipping method selected at checkout and your location.
Order Processing & Delivery Estimates
- Total time from order placement to delivery is usually 6–17 business days (production + shipping).
- These are estimates only. We are not responsible for delays caused by shipping carriers, weather, holidays, customs (if applicable), or events outside our control.
- You will receive a shipping confirmation email with tracking information once your order has shipped.
Shipping Costs Shipping costs are calculated at checkout based on your location and the shipping method you select. We offer several shipping options so you can choose the speed that works best for you.
Tracking All orders include tracking. You will receive an email with tracking details as soon as your order ships. You can also check your order status in your account.
Damaged or Lost Packages If your package arrives damaged or is lost in transit, please contact us immediately at info@shopfreedomforge.com so we can assist you. Claims for damaged or lost items must be made within 30 days of the original ship date and are handled according to our Return and Refund Policy.
International Shipping We currently ship within the United States. International shipping may be added in the future.
Questions? If you have any questions about shipping or your order, please email us at info@shopfreedomforge.com. We typically respond within 1–2 business days.